Cancel your subscription or request a refund
Cancel any time. Your first purchase is covered for 30 days.
Last updated September 25, 2026
Cancel
You keep Fortis until the end of the time you already paid for. After that, it does not renew.
- Bought on our website or in the Windows app: Cancel your plan
- Bought on Google Play or Amazon: Cancel a plan bought on Google Play or Amazon
Cancel during the 7-day free trial and you are not charged.
Get a refund
Your first purchase is covered for 30 days. See Get a refund. Renewals are not covered. The full rules are in our refund policy.
You cancelled but were still charged
Contact us with the date you cancelled and we will look into it.
Still stuck?
Our support team is available 24/7. Open the chat bubble in the bottom-right corner of this page, or email [email protected] with your device, app version, and the server location you were trying to use.
