Too many devices on my account
One account works on 10 devices at a time. Sign out one you no longer use.
Last updated September 25, 2026
One Fortis account works on up to 10 devices at the same time. If you see this message, all 10 are in use. Often one of them is an old phone or a computer you no longer use.
Free up a place
Sign out a device you no longer use. You can do it from any computer or phone:
- On the website: Sign out a device you no longer use
- In the Windows app: Manage your devices
- On the device itself: open Fortis and sign out. Its place is freed straight away.
Then try again on the new device.
Still stuck?
Our support team is available 24/7. Open the chat bubble in the bottom-right corner of this page, or email [email protected] with your device, app version, and the server location you were trying to use.
