Plan & payments

Get a refund

Your first plan is covered for 30 days.

  1. 1

    Paid by card with Fortis?

    Email [email protected] within 30 days of buying. Write the email of your Fortis account.

  2. 2

    Paid on Google Play?

    Ask Google: request a refund on Google Play.

  3. 3

    Paid on Amazon?

    Ask Amazon customer service.

Renewals are not covered by the 30 days. The full rules are in our refund policy.

Help with your Fortis account · Last updated October 11, 2026

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