Subscription expired or free trial ended

Fortis will not connect until you renew.

Last updated September 25, 2026

You can still sign in, but Fortis will not connect until you renew.

Renew your plan

Your free trial ended

After the trial, your card is charged for the plan you chose. If the payment did not go through, see Payment failed.

You renewed but Fortis still says your plan ended

  • Sign out of Fortis and sign in again.
  • Make sure you paid with the same email you use in Fortis.

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Our support team is available 24/7. Open the chat bubble in the bottom-right corner of this page, or email [email protected] with your device, app version, and the server location you were trying to use.

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Multi-device compatibility