VPN blocked on this network (work, school, hotel, country)

Some networks block VPNs on purpose. This happens at work, at school, in some hotels, and in some countries.

1. Change the protocol to OpenVPN

OpenVPN gets through most blocks. See how on Windows or Android. On Android, choose OpenVPN (TCP 443).

2. Pick another country

Some networks block popular locations. Try a different country or city.

3. Test on mobile data

If Fortis connects on mobile data but not on this Wi-Fi, the Wi-Fi is blocking VPNs. On a work or school network, only the people who run it can allow it.

Some countries restrict VPNs. You are responsible for following local law.

Still stuck?

Our support team is available 24/7. Open the chat bubble in the bottom-right corner of this page, or email [email protected] with your device, app version, and the server location you were trying to use.