Slow speeds while connected
A small slowdown is normal. A large one usually has a simple cause.
Last updated September 25, 2026
A VPN is always a little slower. If it is much slower, try these.
1. Pick a country near you
The closer the server, the faster it is. Choose your own country or a neighbouring one, or try another city.
2. Use Automatic or WireGuard
These are the fastest. OpenVPN is slower, so only use it if the others will not connect. See how on Windows or Android.
3. Check your own internet
Turn Fortis off and run a speed test, for example on fast.com. If it is slow without Fortis too, restart your router.
4. Pause big downloads
Backups, game updates and other people streaming on the same Wi-Fi all share your speed.
Still stuck?
Our support team is available 24/7. Open the chat bubble in the bottom-right corner of this page, or email [email protected] with your device, app version, and the server location you were trying to use.
