"Your device does not support VPN applications" on Android

Android is blocking VPN apps on this device. Here is what to check.

Last updated September 25, 2026

This message comes from Android, not from Fortis. It means your device does not allow VPN apps right now.

Try this

  1. Restart the device.
  2. Switch to the main user if you are in a guest user or work profile.
  3. Update the device: open Settings and look for System update.
  4. Parental controls such as Family Link can block VPN apps. The parent account can allow it.

Work, school or very cheap devices

A work or school device may block VPN apps on purpose. Ask the person who manages it. Some very cheap TV boxes and tablets cannot run VPN apps at all. Install Fortis on another device instead.

Still stuck?

Our support team is available 24/7. Open the chat bubble in the bottom-right corner of this page, or email [email protected] with your device, app version, and the server location you were trying to use.

All troubleshooting guides

One App. All Your Devices. Total Protection.

FortisVPN works seamlessly across all your platforms with the same clean, intuitive interface. One subscription covers everything—no extra setup needed.

Download now
Multi-device compatibility