Some websites will not load or load slowly while connected
Banks and some other websites block VPNs. Here is what to do.
Last updated September 25, 2026
1. Pick another server
Some websites block certain addresses. Choose another city or country.
2. Banks and government websites
Banks often block VPNs to prevent fraud. Connect to a server in your own country, or turn Fortis off while you use the bank.
3. Printers and devices at home
While Fortis is on, your printer, smart speaker or TV at home may not be found. Turn Fortis off for a moment, or use Split tunnelling to leave that app out of the VPN.
4. Slow websites
Choose a country close to where you are.
Still stuck?
Our support team is available 24/7. Open the chat bubble in the bottom-right corner of this page, or email [email protected] with your device, app version, and the server location you were trying to use.
